Privacy Policy

Last updated: 03/03/2026

This Privacy Policy explains how Deepforge Sound Labs Limited ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or purchase our products.

Deepforge Sound Labs Limited is a company registered in England and Wales.

Contact email: contact@deepforge.co
Website: https://deepforge.co

1. Information We Collect

We may collect the following types of personal data:

Information you provide directly:

  • Name

  • Email address

  • Billing address

  • Country of residence


Information collected automatically:

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies)


Payment Information

Payments are processed by our authorised Merchant of Record. We do not store your full payment card details.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide digital downloads

  • Respond to enquiries

  • Comply with tax and legal obligations

  • Improve website functionality

We do not sell or rent your personal data to third parties.

3. Payment Processing

Payments are processed by our authorised Merchant of Record, Paddle.

When you make a purchase, your personal data is processed by Paddle in order to:

  • Process payments

  • Calculate and collect applicable taxes (including VAT)

  • Issue receipts and invoices

  • Prevent fraud

Paddle acts as the Merchant of Record for transactions.

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Performance of a contract (to deliver purchased products)

  • Legal obligation (tax and accounting compliance)

  • Legitimate interests (website improvement and security)

  • Consent (where required for marketing communications)

5. Data Retention

We retain personal data only as long as necessary for:

  • Legal and accounting requirements

  • Tax record retention obligations

  • Fraud prevention

Certain transaction records may be retained for up to 10 years where required by tax law.

6. Your Rights

If you are located in the UK or European Economic Area, you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Object to processing

  • Request restriction of processing

  • Request data portability

To exercise these rights, contact us at the email listed above.

You also have the right to lodge a complaint with your local data protection authority.

7. Cookies

Our website may use cookies to:

  • Improve functionality

  • Analyse traffic

  • Enhance user experience

You can control cookie preferences through your browser settings.

8. International Data Transfers

Your personal data may be processed outside your country of residence, including in countries that may not provide the same level of data protection. Appropriate safeguards are applied where required by law.

9. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

If you have any questions about this Privacy Policy, please contact:

contact@deepforge.co